Where is Varsity Jacket Club located?
Our headquarters are based in Kalispell, Montana, USA. We proudly ship our custom varsity jackets and letterman jackets to customers around the world. Our jackets are exclusively available online for easy shopping wherever you are. Feel free to reach out to us anytime via email or phone.
How long has Varsity Jacket Club been in business?
Founded in 2004, Varsity Jacket Club is a family-run business with a deep passion for crafting premium custom varsity jackets. For over 20 years, we've been delivering high-quality jackets that combine craftsmanship and personalized style to customers worldwide.
How do you protect my data?
At Varsity Jacket Club, we take your privacy seriously. We use 256-bit SSL encryption to secure your transactions, and we do not share your personal information with third parties. Your data is kept safe with us, so you can shop with peace of mind. Please check our Privacy Policy for more details.
Do you offer bulk discounts for group orders?
Yes! Whether you're ordering a single jacket or purchasing in bulk for your team or organization, we offer special discounts for larger orders. You can enjoy savings on orders of 6+ jackets. Contact us for more information on how we can accommodate your group’s needs!
What materials are your varsity jackets made of?
We offer jackets made from Melton Wool, Cowhide Leather, and Satin, ensuring both durability and style. Each fabric is carefully chosen for its quality, so you can be sure your jacket will last for years to come. Whether you prefer a classic wool jacket or a bold satin bomber, we have the perfect material for your unique style.
How do I know what size varsity jacket to order?
Our varsity jackets are unisex, available in a range of sizes from XS to 6XL, with options for both tall and regular sizes. We also offer sizes for kids. Use our size chart to select the best fit based on your height and weight, and we’ll guide you to your ideal jacket size.
Do you make vegan jackets?
Yes! We offer vegan-friendly options, with jackets made from wool and vinyl (faux leather). You can enjoy the stylish look and feel of a varsity jacket while making an ethical choice that fits your lifestyle.
Do you ship internationally?
Absolutely! Varsity Jacket Club ships worldwide, so no matter where you are, you can enjoy the quality and style of our custom varsity jackets.
Can I track my order after it has been shipped?
Yes! Once your order ships, we’ll send you an email with your tracking number. You can easily track your order’s journey using the courier’s website.
How long does it take for my order to ship?
We aim to get your jacket to you as quickly as possible! Most orders are processed and shipped within 2 business days. Custom jackets with personalization may take 2-3 weeks to complete. Shipping times vary by location, but rest assured, we’re committed to getting your jacket to you promptly.
What should I do if I haven’t received my order?
If your order hasn’t arrived within the expected timeframe, please reach out to us at support@varsityjacketclub.com. We’ll investigate the delay and work to resolve the issue, ensuring you receive your jacket as soon as possible.
What is your return policy?
If you need to return an unused jacket, please contact us within 30 days of receipt. We'll provide instructions on how to proceed. For faulty or incorrect items, we cover return shipping costs, and we’ll send you a replacement jacket.
How do I make changes to my order?
If your order hasn’t been processed or shipped yet, we can accommodate changes. Simply email us at support@varsityjacketclub.com with your request, and we’ll do our best to assist you.
How do I ensure I order the correct size?
We’ve created a comprehensive size chart to help you choose the perfect fit. You can use your height and weight to select the best option, and our customer support team is always available if you need assistance.
How can I contact customer support if my question isn’t answered here?
If you have any further questions, don’t hesitate to reach out to our team at support@varsityjacketclub.com or call us at +1 406-235-6110. We’re here to assist you from Monday to Friday, 9 AM - 5 PM (MT).
How do you ensure safe packaging for my jacket?
We take great care in packaging your jacket securely to prevent any damage during shipping. Each order is carefully wrapped and packaged to ensure it arrives in perfect condition.
What about international taxes and duties?
Please note that any applicable customs fees, taxes, or duties are the responsibility of the customer. These fees vary depending on your location, so we recommend checking with your local customs office for more details.
